Chevrolet New Vehicle Limited Warranty
Understanding Your Chevrolet New Vehicle Warranty
Buying a new Chevrolet comes with important warranty protection, but understanding what that protection actually means is just as important. The Chevrolet New Vehicle Limited Warranty is designed to cover certain defects in materials or workmanship during the applicable warranty period. It does not cover every repair, maintenance service, or component that may eventually need attention. Understanding the difference between warranty coverage, routine maintenance, normal wear, and repairs caused by damage can help you make informed decisions about your Chevrolet.
What Is the Chevrolet New Vehicle Limited Warranty?
The New Vehicle Limited Warranty provides coverage for eligible repairs needed to correct defects in materials or workmanship during the applicable warranty period.
Chevrolet's warranty coverage can vary by vehicle, model year and propulsion system. Your Chevrolet's warranty booklet and applicable warranty terms provide the specific details for your vehicle.
The two major warranty categories most new Chevrolet owners will encounter are the Bumper-to-Bumper Limited Warranty and the Powertrain Limited Warranty.
What Is a Bumper-to-Bumper Warranty?
The Bumper-to-Bumper Limited Warranty provides broad coverage for eligible defects in materials or workmanship affecting covered components of your Chevrolet.
For many new Chevrolet vehicles, the Bumper-to-Bumper Limited Warranty is 3 years or 36,000 miles, whichever comes first.
It is important to understand that "bumper-to-bumper" does not literally mean that every part of the vehicle between the two bumpers is covered. Certain components, maintenance items, normal wear items, and conditions are excluded or subject to specific warranty provisions.
Your Chevrolet warranty information provides the exact terms and exclusions that apply to your vehicle.
What Is a Powertrain?
The word powertrain sounds technical, but the concept is fairly simple.
The powertrain is the group of major mechanical components that creates the power needed to move your Chevrolet and transfers that power to the wheels.
Think of it this way:
The engine creates the power.
The transmission manages that power.
The drivetrain delivers that power to the wheels.
Together, these major systems make up the vehicle's powertrain.
What Does the Powertrain Include?
The exact components covered by a Chevrolet Powertrain Limited Warranty depend on the vehicle and applicable warranty terms. In general, the major power-producing and power-transmitting systems include the following.
Engine
The engine is the component that converts fuel and air — or electrical energy in an EV — into the power used to propel the vehicle.
For gasoline and diesel Chevrolet vehicles, the engine contains many internal components, including pistons, connecting rods, crankshaft and camshaft components.
The engine also contains systems that control combustion and lubrication.
Transmission
The transmission receives power from the engine and controls how that power is delivered to the wheels.
In a conventional automatic transmission, different gears allow the vehicle to accelerate, cruise at highway speeds, and operate efficiently under different driving conditions.
Electric vehicles use a different propulsion design and generally do not have a conventional multi-speed automatic transmission.
Drive System
The drive system transfers power from the transmission or propulsion unit to the wheels.
Depending on the Chevrolet, this can include components associated with:
- Front-wheel drive
- Rear-wheel drive
- Four-wheel drive
- All-wheel drive
Transfer Case
Some four-wheel-drive and all-wheel-drive Chevrolet vehicles use a transfer case.
The transfer case is a mechanical unit that distributes power to the front and rear axles when the vehicle's design calls for power to be delivered to both.
Not every Chevrolet has a transfer case.
Drive Axles and Related Components
A differential allows the drive wheels on an axle to rotate at different speeds when the vehicle turns.
This is important because the outside wheel travels farther than the inside wheel during a turn.
Different Chevrolet drivetrain designs use different types of differential arrangements.
Differential
A differential allows the drive wheels on an axle to rotate at different speeds when the vehicle turns.
This is important because the outside wheel travels farther than the inside wheel during a turn.
Different Chevrolet drivetrain designs use different types of differential arrangements.
The specific components involved vary by vehicle design.
Chevrolet Powertrain Warranty
The Powertrain Limited Warranty is intended to cover eligible defects in materials or workmanship involving covered powertrain components during the applicable warranty period.
For many new Chevrolet vehicles, Chevrolet currently provides 5 years or 60,000 miles of Powertrain Limited Warranty coverage, whichever comes first.
The specific warranty terms applicable to your Chevrolet should always be confirmed in your vehicle's warranty information.
Why Is Powertrain Coverage Important?
Powertrain components are among the most important and complex mechanical systems in your vehicle.
A problem involving a major powertrain component can potentially be expensive to repair.
The Powertrain Limited Warranty provides additional protection for eligible defects in covered components during the applicable warranty period.
It is important to remember, however, that a powertrain warranty is not a maintenance plan.
Oil changes, tire rotations, brake service, filters, and other routine maintenance are generally the responsibility of the vehicle owner.
What the Chevrolet Warranty Does Not Cover
A warranty is not designed to cover every type of vehicle expense.
Depending on the applicable warranty terms, exclusions can include conditions such as:
- Routine maintenance
- Normal wear and deterioration
- Damage resulting from an accident
- Damage caused by misuse or abuse
- Damage resulting from inadequate maintenance
- Certain modifications or alterations
- Repairs resulting from conditions specifically excluded by the warranty
For example, brake pads gradually wear as a normal part of braking. Replacing worn brake pads is generally maintenance rather than correcting a manufacturing defect.
The exact exclusions and limitations are defined by the applicable Chevrolet warranty.
Warranty vs. Maintenance
This distinction is important for every Chevrolet owner.
Warranty coverage
generally addresses eligible defects in materials or workmanship.
Maintenance
keeps the vehicle operating properly and helps protect its components as they age and accumulate mileage. Oil changes, inspections, tire rotations, fluid services and other recommended maintenance are part of taking care of your Chevrolet. They are not simply repairs that Chevrolet's warranty is expected to pay for.
Following the maintenance recommendations for your vehicle is an important part of responsible vehicle ownership.
What If You Think Your Chevrolet Has a Warranty Problem?
Don't assume that a problem is covered — but don't assume that it isn't covered, either.
Bring your Chevrolet to Jason Lewis Chevrolet Service for evaluation.
Our factory-trained technicians can diagnose the concern and determine whether the condition may qualify for warranty consideration.
Warranty coverage is determined according to the applicable Chevrolet warranty terms, not simply by the type of repair being requested.
Chevrolet Warranty Service in Livingston, TN
If your Chevrolet is experiencing a problem that may be covered by its New Vehicle Limited Warranty, the service team at Jason Lewis Chevrolet can help you understand what happens next.
We can inspect your vehicle, diagnose the concern, and help determine whether the repair may be eligible for warranty coverage.
Your Chevrolet's warranty provides valuable protection. Understanding that protection is the best way to use it.
Frequently Asked Questions
For many new Chevrolet vehicles, the Bumper-to-Bumper Limited Warranty is 3 years or 36,000 miles, whichever comes first. Other warranty coverage can have different terms.
For many new Chevrolet vehicles, the Powertrain Limited Warranty is 5 years or 60,000 miles, whichever comes first. The exact coverage depends on the applicable vehicle warranty.
The Bumper-to-Bumper Limited Warranty provides broader coverage for eligible defects in covered vehicle components during its applicable warranty period.
The Powertrain Limited Warranty focuses on eligible defects involving specified major components that produce and transfer power, such as the engine and transmission and other covered drivetrain components.
The Powertrain Limited Warranty covers eligible defects in covered components according to Chevrolet's warranty terms. It does not mean that every component associated with the engine is automatically covered under every circumstance.
Routine oil changes are generally maintenance and are not covered by the New Vehicle Limited Warranty. Chevrolet recommends following the maintenance schedule specified for your vehicle.
Brake pads are normal wear items and generally require replacement as they wear. Normal wear is different from a defect covered by a warranty.
Schedule service with Jason Lewis Chevrolet. Our technicians can diagnose the problem and help determine whether the condition may qualify for warranty coverage under the applicable Chevrolet warranty.
Yes. Warranty coverage can vary according to the vehicle, model year, propulsion system, component and applicable warranty terms. Always refer to the warranty information provided with your Chevrolet for the coverage that applies to your vehicle.
Important Warranty Information: Warranty coverage is subject to the terms, conditions, limitations and exclusions contained in the applicable Chevrolet New Vehicle Limited Warranty and Owner Assistance Information booklet. This page is intended as a general explanation and does not replace the applicable warranty documentation for your vehicle.
Livingston, TN
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